EMEA Senior Solutions Engineer (Italian Speaking)

Job Summary

A Senior Solutions Engineer is responsible for providing pre- and post- technical sales support in the EMEA region for Enterprise accounts and Partners. The candidate will focus on Italy and Spain alongside the EMEA region where appropriate. The candidate will also perform consulting & training tasks in the region as required. The candidate must have fluent written and verbal Italian language skills.

Job Description

The Senior Solutions Engineer reports to the EMEA Technical Director. The compensation structure is a base salary and a variable component based on revenues.

Responsibilities

  • Support pre-sales activities in the designated territory/territories and region by:
    • Participating in sales calls and on-site visits with prospects to make technical presentations
    • Participating / presenting at industry shows, user groups and other public events or webinars
    • Preparing appropriate roadmap presentations for key accounts
    • Working with Product Managers to provide input to the roadmap and create the customer ready presentations
  • Track, monitor, and respond to company interactions with existing customers by:
    • Ensuring the technical win for each sales opportunity
    • Running workshops and demos to evaluate new technologies
    • Following Tech Support incidents to help overcome roadblocks
    • Documenting customers’ product wish list
    • Mining accounts to assist the Sales Representatives with growing the account
  • Collaborate with Services delivery team for on-site visits to key accounts in the territory
  • Interact with Product Management and Engineering teams to help steer the products based on customer demands and prospect trends:
    • Act as the customer advocate
    • Help define product features participating in key product meetings as needed
    • Validate new service and product offerings with customers and prospects.
  • Interact (including training) with Channel and other Go-to-Market Partners

Requirements

  • B.A. / B.Sc. or equivalent work experience
  • 5 years track record in software solution pre-sales, with database experience highly preferred
  • Expert knowledge of MariaDB and/or MySQL, certifications recommended
  • Knowledge of one or more of the following database technologies:
    • NoSQL – MongoDB, Redis, Apache Cassandra
    • SQL – Oracle, Sybase, DB2, SQL Server
  • Knowledge of database design, administration, and architecture
  • Knowledge of multiple programming languages (developer experience recommended):
    • PHP, Java, C, C#, Python
  • Experience with Web/Application environments recommended:
    • Apache, Tomcat, JBoss, Weblogic, Websphere, Lighthttd
  • Sysadmin experience from the following operating systems:
    • Linux RedHat/CentOS and Debian/Ubuntu
    • Windows 2000 and 2003 server
  • Familiarity of systems installation, configuration, monitoring & management:
    • Ansible, Salt, Chef, Puppet
    • Zabbix, Cacti, Nagios, MonYOG, Prometheus
    • NewRelic, AppDynamics
  • Experience with virtualization & containerization software required:
    • Xen, Virtualbox, Vmware
    • Docker
    • MesoSphere, Kubernetes
  • Amazon EC2 and Google Cloud Platform and other cloud knowledge required
  • Very strong troubleshooting and problem solving skills
  • Team player with excellent verbal and written communication skills
  • Ability to travel as required
  • Ability to work remotely
  • Excellent spoken and written English and Italian is a requirement. Multiple languages and/or multi-country experience is a plus.

MariaDB does not sponsor relocation or work visas.

If you are interested in this position, please submit your application along with resume/CV to careers@mariadb.com