JIRA - Statuses & transitions definitions

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Here is the MariaDB Server (MDEV) Jira project workflow.

OPEN

  • Status assigned to newly created Jira issues
  • Indicates that the issue has been reported and awaits further action
  • Transitions
    • Needs feedback → NEEDS FEEDBACK
    • Start progress → IN PROGRESS
    • Close Issue → CLOSED

CONFIRMED

  • Status applied to validate the existence of a bug type of issue
  • Implies that the bug can be consistently reproduced and is scheduled for development
  • Transitions
    • Stop Progress → STALLED
    • Request testing → IN TESTING
    • Needs feedback → NEEDS FEEDBACK
    • Close Issue → CLOSED
    • Request Review → IN REVIEW

NEEDS FEEDBACK

  • Status utilised when progress is contingent on receiving essential feedback
  • Feedback requests should be clearly communicated to the designated individual
  • Issue can be closed after staying in a month in NEED FEEDBACK with no activity
  • Transitions
    • Provide feedback → OPEN
    • No Feedback → CLOSED

IN PROGRESS

  • Status employed when the assignee is actively working on the issue
  • Denotes that the issue is being actively addressed and moving forward
  • Transitions
    • Stop Progress → STALLED
      • From the end of 2023, we are moving the issues “IN PROGRESS”, which didn’t get any time to get meaningful updates from the assignee for 6 weeks in this status, to STALLED.
    • Request testing → IN TESTING
    • Needs feedback → NEEDS FEEDBACK
    • Close Issue → CLOSED
    • Request Review → IN REVIEW

IN REVIEW

  • Status used to request a peer review of an issue, typically involving code evaluation
  • Seeking input from another assignee to ensure quality and adherence to standards
  • Transitions
    • Review done → STALLED
    • Request testing → IN TESTING
    • Close Issue → CLOSED

IN TESTING

  • Status employed to initiate testing of completed work, often involving a quality engineer
  • Ensuring that the implemented solution meets functional and performance requirements
  • Transitions
    • Stop Testing → STALLED
    • Close Issue → CLOSED

STALLED

  • Status indicating that progress on the issue has been temporarily halted
  • Distinguished from the Open status by the presence of prior work on the stalled issue
  • Transitions
    • Unconfirm issue → OPEN
    • Request testing → IN TESTING
    • Needs Feedback → NEEDS FEEDBACK
    • Start Progress → IN PROGRESS
    • Close Issue → CLOSED
    • Request Review → IN REVIEW

CLOSED

  • Status assigned when work on the issue has been finalized
  • Signifies that the issue has been successfully resolved and no further action is expected
  • In the event that the issue requires reopening, it will revert to the Stalled status
  • The resolution is another field that will explain how it has been resolved.
  • Transitions
    • Reopen Issue → STALLED

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