Actions by Request

MariaDB SkySQL support cases are used to request support, and to request certain SkySQL configuration and operational tasks.

Support cases are managed through the SkySQL Customer Support Portal, which is accessible to all registered users.

Users unable to reach the Customer Support Portal may seek account assistance by contacting us.

Available Support

Standard support is included with all SkySQL instances.

Premium levels of support are also available, optionally with SkyDBA proactive and reactive assistance.

See SkySQL Support for available support options.

Operational Tasks

Certain MariaDB SkySQL operations are requested by support case: