---
title: "Upload"
publish_date: 2020-03-20
updated_date: 2025-11-25
---

# Upload

Please use this page to upload files as requested by Support. If your file is over 1 GB in size, please see the bottom of this page for instructions on splitting it into multiple files.

All uploads are governed by the terms and conditions of your agreement with MariaDB plc or its affiliates.

To protect customer privacy, MariaDB policies mandate that no Personal Data or Protected Health Information be passed to MariaDB through this support portal. Personal Data includes, but is not limited to, information such as email addresses, personal mobile numbers, and social security numbers. Protected Health Information refers to any health data created, received, stored, or transmitted by HIPAA-covered entities and their business associates in relation to the provision of healthcare, healthcare operations and payment for healthcare services.

By uploading files via this portal, you acknowledge and agree that you will not pass any Personal Data or Protected Health Information to MariaDB via this portal.



### Splitting Large Files

**Linux**  
`split -b 1G -d my_file.tar.tz example`  
**Windows**  
Splitting a file in windows requires additional software. Please note that MariaDB does not endorse this software nor are we responsible for any problems you encounter using it.