Technical Account Manager
MariaDB technical account managers provide personalized database development support
A MariaDB Technical Account Manager (TAM) is a dedicated technical resource that works closely with your IT organization to provide ongoing guidance on how to get the most value from your MariaDB investment. TAMs will collaborate with your team to identify and recommend best practices that will improve performance and availability for the end-to-end solution powered by MariaDB.
MariaDB Technical Account Managers are senior technologists, typically with decades of experience in MariaDB, who help your team adopt best practices for deploying and managing high-performance, flexible, secure solutions. Your TAM also gives you a dedicated, liaison into the MariaDB support and engineering teams, providing you with a named, trusted adviser to ensure successful implementations and operation.
With a Technical Account Manager You Get
MariaDB TAMs learn the technical details and business goals specific to your deployment to provide cohesive data management strategies and help you plan for future applications.
Regular and Proactive Guidance
Monthly status calls and quarterly onsite reviews ensure that your TAM stays current on your environment and changing business needs. This time is spent reviewing your roadmap and building plans that ensure successful rollouts.
Performance, Availability and Security Best Practices
Databases are complex. A dedicated TAM combines advanced technical skills with understanding of your unique business needs to recommend optimizations that will improve MariaDB security, performance and availability.
Risk and Cost Management
The TAM will keep you up to date on your engagement with MariaDB. A TAM will have real-time status on support requests, future product plans and enhancement requests to ensure that your team is getting the most out of its relationship with MariaDB.